Shipping Policy
Company: Vape Bosses LLC
Website: www.vapebosses.com
This Shipping Policy governs all shipments made by Vape Bosses. By placing an order on vapebosses.com, you agree to the terms outlined below.
Order Processing
-
Orders are typically processed within 1–5 business days, excluding weekends and holidays
-
Processing times may vary due to:
-
Order volume
-
Inventory availability
-
Age verification
-
Compliance checks
-
Wholesale order validation
-
Submitting an order does not guarantee same-day or next-day shipment.
Age Verification Requirement
All orders containing age-restricted products are subject to mandatory age verification.
-
Verification may occur before or after checkout
-
Orders may be held pending verification
-
Failure to pass age verification may result in order cancellation without refund
Providing false information constitutes fraud and may result in account termination.
Shipping Destinations
Vape Bosses ships only to jurisdictions where shipping is permitted by law.
-
Customers are responsible for knowing and complying with local, state, and federal regulations
-
We reserve the right to cancel or refuse shipments to certain locations at our sole discretion
We do not guarantee that products are legal in every jurisdiction.
Shipping Methods & Carriers
-
Shipping methods and carriers are selected at checkout or determined by Vape Bosses
-
Carrier selection may change without notice
-
Signature confirmation or adult signature may be required
Once the order is transferred to the carrier, Vape Bosses has no control over delivery timelines.
Shipping Fees
-
Shipping fees are calculated at checkout unless otherwise stated
-
Fees are non-refundable
-
Free or discounted shipping promotions may be modified or withdrawn at any time
Risk of Loss & Title Transfer
All shipments are made FOB Shipping Point.
-
Risk of loss and title transfer to the customer once the package is handed to the carrier
-
Vape Bosses is not responsible for:
-
Lost, stolen, or delayed packages
-
Carrier mishandling
-
Weather delays
-
Regulatory holds or seizures
-
Customs or law enforcement actions
-
Incorrect Address & Delivery Failures
Customers are solely responsible for providing accurate shipping information.
-
Orders shipped to incorrect addresses provided by the customer are not refundable
-
Returned, refused, or undeliverable packages are not eligible for refunds or reshipment
-
Additional reshipment fees may apply at Vape Bosses’ discretion
Damaged Shipments
If your order arrives damaged:
-
You must notify us within 48 hours of delivery
-
Provide:
-
Order number
-
Clear photos/videos of the damage
-
Original packaging
-
Claims submitted after 48 hours may be denied.
Refunds will not be issued. Replacement or store credit may be offered at our sole discretion.
Wholesale & B2B Shipping
Wholesale and B2B orders:
-
May require additional processing time
-
May ship in multiple packages
-
Are subject to freight or pallet delivery
-
Are FINAL SALE once shipped
Wholesale buyers assume all shipping and compliance risks.
Delays Beyond Our Control
Vape Bosses is not liable for delays caused by:
-
Carriers
-
Weather or natural disasters
-
Regulatory changes
-
Government actions
-
Labor shortages
-
Force majeure events
Delivery dates are estimates only and not guaranteed.
International Shipping (If Applicable)
If international shipping is offered:
-
Customers are responsible for all duties, taxes, and customs fees
-
Vape Bosses is not responsible for customs seizures or refusals
-
International orders are FINAL SALE
Policy Changes
We reserve the right to modify this Shipping Policy at any time without notice. Continued use of the website constitutes acceptance of any updates.
Contact Information
For shipping-related inquiries:
Vape Bosses
Website: www.vapebosses.com
Email: thevapebossllc@gmail.com